HOSTING & SUPPORT
Providing a secure environment for your website and ensuring it stays that way.
Providing a great site is only the start. We work with you in the long term to constantly improve and enhance the experience for your users.
A solid SLA to provide help where you need it and support ongoing improvements.
A website should never stand still. Even though the site will have been tested thoroughly during prototyping, going live is only the start. We need to look at empirical evidence such as analytics and user feedback to continue to learn. Iteration and continuous improvement will ensure the website grows and not withers. This also helps enormously with staff buy-in and helping to make the site a useful resource that they feel confident to refer clients to.
Having the right ongoing support package will ensure we are able to provide a valued resource and backup. This gives access on tap to the right expertise to support the website making it a true asset to the organisation. Specific platforms also need to have specific treatment for example WordPress best practice and security.
We work with industry leading partners to provide a secure hosting environment for your website.
We want to concentrate on what we do best – building great user focused websites – which means we rely on trusted partners to provide excellent best of breed hosting that will support the websites we build for our clients. We have excellent ongoing relationships with hosting partners that can provide the appropriate hosting services for budget and redundancy capabilities.
Equally we have a huge amount of experience working within clients hosting environments and can interface efficiently and effectively to those support teams.